01
Scope the service
Ask for hair length, current condition, colour or chemical history, preferred stylist and desired result.
Made for Malaysian hair salons
Keep every chair busy, without living in WhatsApp.
Handle haircut, colour, rebonding and perm enquiries while your stylists are working. Gather the details first, then book the right service and time.
8 sec
first reply
24/7
booking enquiries
3
languages answered
RM599
Pro plan / month
02
Set clear expectations
Share approved starting prices, estimated duration, consultation needs and preparation notes.
03
Reserve the chair
Find a suitable stylist window, book the visit and preserve the service brief for the salon team.
Your salon day at a glance
Know what is going into the chair before the client sits down.
A trim, full-head colour and rebonding appointment need different time and preparation. ReplyLah organises each request by service, hair details, stylist and booking stage.
- Service brief
- Requested look, hair length, chemical history and any consultation needed.
- Chair window
- The duration and stylist availability required for that particular service.
- Return cycle
- Expected timing for fringe trims, root touch-ups, toner and treatment maintenance.
Today's salon
Bookings and consultations
5
new
4
booked
2
consults
Mei Xin Tan
Balayage · below shoulder
Farah Nabila
Rebonding · first visit
Priya Nair
Root touch-up · stylist May
Your AI Sales Employee at work
The first shift is handled before your team needs to step in.
Every enquiry gets an approved answer, the right qualification questions, and a clear next action. Your team receives the customer when there is a decision to make, not a vague message to decode.
- 1
Customer asks
“Hi sis, my hair below shoulder and dyed black before. Balayage can do this Saturday ah?”
- 2
Employee qualifies: Scope the service
Ask for hair length, current condition, colour or chemical history, preferred stylist and desired result.
- 3
Employee advances: Reserve the chair
Find a suitable stylist window, book the visit and preserve the service brief for the salon team.
Built around salon operations
From inspiration photo to return visit, keep the details tidy.
01
Service Menu Desk
Keep current services, starting prices, duration and preparation instructions ready for replies.
02
Stylist & Chair Diary
Match the requested service with the right stylist and enough chair time.
03
Colour Consultation
Capture hair length, colour history, desired shade and whether an in-person assessment is needed.
04
Salon Inbox
Give staff a clear booking summary when a client needs a human recommendation.
05
Walk-in Planner
Keep appointments and walk-in requests visible so the team can manage busy periods.
06
Touch-up Reminders
Organise follow-ups for roots, toner, fringe trims, treatments and other maintenance cycles.
Start with your real service menu
Set up your stylists, timings and booking rules in one place.
Your pilot uses your actual services and FAQs, so you can see how ReplyLah handles the chats that interrupt a working stylist.