Property agents
Qualify buyers, match approved listings, and book viewings while the enquiry is warm.
Explore property ->Your always-on AI Sales Employee
Give every WhatsApp enquiry a capable first sales conversation.
ReplyLah gives your business a sales employee that answers from approved facts, learns the useful context, moves customers toward a decision, and never forgets the follow-up.
No card needed for the pilot. Your team stays in control of important conversations.
Customer asks
Hi, can I book a consultation this Saturday?
The enquiry arrives while your team is busy or away.
->
ReplyLah responds
Yes. I can help you find a suitable time. Which service are you looking for?
It asks only for the context your team needs next.
->
Your team sees context
New lead: Saturday request
Service: consultation
Status: ready to follow up
The conversation becomes an organised next action, not another loose message.
24/7 first responseMessages do not wait for your next shift.
Approved business factsYour prices, policies, listings, and services guide the reply.
English, BM, ChineseMeet customers in the language they use.
Your team stays involvedTake over when a conversation needs judgement.
When a reply comes too late
The enquiry is already there. The follow-through is what gets missed.
Customers ask for a price, appointment, quote, or availability. When nobody can answer, they do not wait around for your inbox to clear.
The problem is not only getting more enquiries. It is handling the ones you already earned with consistency.
A clearer operating model
Replace the repeated work, not the people who know your customers.
| Without a system | With ReplyLah |
|---|---|
| Customers wait until someone sees the message. | The AI gives the approved first response at any hour. |
| Staff repeat the same price, policy, and availability answers. | Business knowledge is ready in the conversation. |
| Important details stay trapped inside a chat thread. | Your team receives a lead with the useful context attached. |
| Follow-up depends on memory and a quiet moment. | The next action is visible, organised, and easier to continue. |
| Complex conversations are mixed in with routine questions. | Your people focus on the conversations that need their judgement. |
An employee, not another software tool
A sales employee needs to do more than send a reply.
ReplyLah connects the three jobs that turn a first conversation into progress: respond, qualify, and move the customer forward.
Answer
Reply to common questions using the facts, prices, policies, and services you approve.
Qualify
Ask for the few details that change what your team should recommend or do next.
Move forward
Guide the serious customer toward a viewing, appointment, trial, quote, or human follow-up.
From setup to live conversations
Set up the work your AI is allowed to do.
- 1
Connect your business WhatsApp
Use the number your customers already recognise.
- 2
Add the information customers ask for
Give the AI your services, prices, policies, listings, FAQs, and preferred next steps.
- 3
Test how it responds
Ask real customer questions before you let the AI face live enquiries.
- 4
Go live and keep improving
Your team can review conversations and keep the business knowledge current.
Your sales employee works by your rules
Your business decides what this employee knows, says, and hands over.
ReplyLah works from the information you approve. It handles the routine work so your people can step in with judgement when the conversation needs it.
Approved knowledge
Keep business facts grounded in what you provide.
Test before live
Review replies with the questions customers actually ask.
Human handover
Bring a person in when nuance or trust matters.
Meet your AI Sales Employee
Put your future sales employee to the test with a real customer question.
This is ReplyLah's own sales employee. Try a question your customers would ask, then see the kind of first sales conversation you can build for your business.
Every response is guided by the knowledge available to the employee. Your own employee should use your business facts, language, and rules.
R
ReplyLah Sales Employee
online
Hi! Ask me how ReplyLah can handle your WhatsApp enquiries. I can reply in English, BM, or Chinese.
Start with your industry
A better first reply looks different for every business.
Choose your industry to see a dedicated customer journey, vocabulary, CRM view, and next step.
Dental clinics
Turn treatment questions into informed, appointment-ready patients and confirmed chair time.
Explore dental ->
Hair salons
Handle style enquiries, match services, and move every customer toward a booking.
Explore salon ->
Tuition centres
Give parents a clear route to the right class, branch, and trial session.
Explore tuition ->
Gyms and fitness studios
Turn WhatsApp enquiries into attended trials with the useful context collected first.
Explore fitness ->
Wig and hair solution shops
Make a sensitive first conversation feel private, informed, and ready for a fitting.
Explore hair solutions ->
E-commerce stores
Answer product, price, stock, and delivery questions, then hand over customers who are ready to order.
Explore e-commerce ->A lower-risk start
Test your customer flow before you rely on it.
Start with a 14-day pilot, give your AI the facts it needs, and test the experience with your own questions before it becomes part of your daily sales process.
14-day pilot
Create a workspace without entering a card.
Build from facts
Add the information your team wants the AI to use.
Pro plan RM599
Everything on this page, including the WhatsApp sales employee. A web-only plan is available from RM299.
Questions before you start
The practical questions deserve practical answers.
Can I use my existing WhatsApp number?
You can connect a dedicated business WhatsApp number during setup. We recommend keeping your customer conversations on a number your team controls.
How do I stop the AI from giving the wrong answer?
You add the business facts, prices, policies, listings, or service information it may use. Test the conversation before going live, then refine the knowledge as your business changes.
Can customers write in Bahasa Melayu or Chinese?
Yes. ReplyLah is built for English, Bahasa Melayu, and Chinese customer conversations, including the mixed language messages common in Malaysia.
What happens when a customer needs a real person?
Your team can take over important or complex conversations with the customer context already collected, so they do not need to start from zero.
Your next customer needs a sales employee who is ready now.
Build the reply, qualification, follow-up, and handover system that lets every enquiry move toward a real decision.
No card for the pilot. Start with the customer questions your employee needs to handle.