Malaysian online seller preparing customer orders and checking a WhatsApp enquiry

Built for Malaysian WhatsApp & IG sellers

Stop losing sales to “PM for price”.

Answer product questions in seconds, quote postage from your own rates, and hand the owner a customer who is already ready to order.

8 sec

first reply

24/7

DM enquiries

3

languages answered

RM599

Pro plan / month

01

Answer the product question

Size, material, colour, price and postage — quoted only from the product notes you approved.

02

Match the right variant

Recommend the item that fits what they described, with the photos and size charts you uploaded.

03

Hand over ready to order

Collect name, delivery area and preferred payment, then alert you to close it.

Built for DM selling

Most of your day goes to the same five product questions.

Price, postage, stock, material, how long to deliver. Your AI answers them from your approved product notes in seconds, then passes you the customers who are actually ready to buy.

Product enquiry
Which item, which variant, and what the customer actually asked.
Delivery brief
Where it ships, the postage they were quoted, and COD or bank transfer.
Order intent
Ready to order, still comparing, or waiting on a restock.

Today’s enquiries

Customers waiting on a reply

18 live

9

new

5

ready to order

4

follow-ups

Farhana Zulkifli

Rattan bed frame · Queen

Ready to order

Desmond Chin

Air fryer 6L · asked postage

Comparing models

Anitha Raj

Baby carrier · asked material

Waiting on restock

Your AI Sales Employee at work

The first shift is handled before your team needs to step in.

Every enquiry gets an approved answer, the right qualification questions, and a clear next action. Your team receives the customer when there is a decision to make, not a vague message to decode.

  1. 1

    Customer asks

    “Hi, rattan queen bed frame still available? Postage to JB how much? COD boleh?”

  2. 2

    Employee qualifies: Answer the product question

    Size, material, colour, price and postage — quoted only from the product notes you approved.

  3. 3

    Employee advances: Hand over ready to order

    Collect name, delivery area and preferred payment, then alert you to close it.

A seller’s workflow, not a helpdesk

Every reply moves an enquiry closer to a confirmed order.

01

Product Answer Desk

Keep approved prices, sizes, materials and postage rates in one place for the AI to quote from.

02

Photo & Video Replies

The AI sends the exact product photo, size chart or demo video you uploaded — nothing else.

03

Enquiry Pipeline

See who is ready to order, who is still comparing, and who went quiet after asking the price.

04

Follow-up Engine

Automatically nudge the customer who asked for a price and never replied.

05

WhatsApp Inbox

Every chat reaches you with the product, variant and delivery area already summarised.

06

Owner Handover

Stock checks, discounts, bulk orders and complaints go straight to you — the AI never guesses.

Start with your actual products

Bring your product list, photos and WhatsApp enquiries into one desk.

Your pilot is built around one outcome: fewer repeated questions, and more enquiries that reach you ready to order.

RM599 / month

Commerce Pro, after your pilot

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